At Cleveland Clinic, Patient Experience is Not Just About Patient Satisfaction
Sep 28, 2016
13:33
Episode Description
Lonnie Hirsch interviews James Merlino, MD, Cleveland Clinic. Lonnie and James discuss patient satisfaction and how much there is to it.
Read our blog on this podcast here:
https://healthcaresuccess.com/blog/podcast-interview/at-cleveland-clinic-patient-experience-is-not-about-patient-satisfaction.html
